OneView is a multi-tenant console enabling MSPs to configure, deploy, support, and manage client endpoint security using endpoint protection technologies.
The ConnectWise® Manage™ integration with OneView allows MSPs to link their OneView instance to ConnectWise Manage. Seamlessly pass OneView deployment data into ConnectWise Manage.
Features
- Link OneView Sites to ConnectWise Manage companies
- Link OneView products to ConnectWise Manage products for accurate agreement billing
- Automatically creates ConnectWise Manage configurations for each deployed endpoint agent
- Link Real-Time Protection alerts to a Service Board to create tickets for each type of detection
Requirements
- An active ConnectWise Manage account.
- An active OneView account.
- A user with OneView Global Admin or Site Admin role to create the API credentials.
The following tables display the minimum settings within the Security Role level that the API Member uses in ConnectWise Manage:
Companies
Add Level | Edit Level | Delete Level | Inquire Level | |
Company Maintenance | All | All | None | All |
Configurations | All | All | None | All |
Contacts | All | All | None | All |
Finance
Add Level | Edit Level | Delete Level | Inquire Level | |
Agreements | All | All | None | All |
Procurement
Add Level | Edit Level | Delete Level | Inquire Level | |
Product Catalog | All | All | None | All |
Products | All | All | None | All |
Service Desk
Add Level | Edit Level | Delete Level | Inquire Level | |
Close Service Tickets | All | All | None | All |
Service Tickets | All | All | None | All |
System
Add Level | Edit Level | Delete Level | Inquire Level | |
Table Setup | All | All | None | All |
Return to the OneView integration with ConnectWise Manage.