The Tasks page shows on-demand activities requested on endpoints and failed task errors. To view the Tasks page, click Tasks on the left navigation menu.
Tasks page error messages
| Error | Reason | Resolution |
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Failed to upgrade endpoint to NCEP 4: Not installed |
Occurs when the endpoint fails to install the protection service. |
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| No plugin available to handle command.threat.scan | Occurs when there is a missing plugin file on the Endpoint agent to initiate threat scans. |
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| No plugin available to handle command.edr isolation | Occurs when there is a missing plugin file on the Endpoint agent to initiate endpoint isolation. |
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Value cannot be null. Parameter name: mb3 host |
Occurs when version 3.0 of the protection service is installed on the endpoint. |
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Plugin busy. Please try again later. |
Occurs when the plugin that would take this action is currently busy running another task. |
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